Contact Us

Last updated: August 6, 2026

We answer every message, usually within one business day.

Customer Support

Email: [email protected]

For order questions, include your order number and the email you used at checkout.

Subscriptions

To pause, skip, or cancel a subscription, email [email protected] with the subject "Subscription" before your next renewal date and we will take care of it.

Returns and the 90-Day Guarantee

Email us with the subject "Guarantee" and your order number. We will send you a return authorization, and yes, the jar can come back empty.

Wholesale, Press and Partnerships

Email [email protected] with the subject "Partnerships."

Rescue Organizations

If you run a dog rescue and want to work with the Pawlogy Rescue Pledge, we would love to hear from you. Subject line: "Rescue Pledge."